Privacy

Ponchico only collects the details needed to run the shop, answer messages, and ship orders.

What is collected

When you place an order or create an account, Ponchico may collect your name, email address, shipping address, phone number, order notes, and account login details.

How it is used

Your details are used to process orders, estimate shipping, send order and account emails, provide customer support, and prevent abuse or fraud.

Payments

When online payment is enabled, payment details will be handled by the selected payment provider. Ponchico should not store full card numbers on this website.

Cookies

The site uses essential cookies for login, currency choice, cart contents, and checkout session behavior.

Retention

Order records are kept as needed for customer support, tax/accounting records, and shop operations. You can contact Ponchico to request account or personal data help.

Contact

For privacy questions, contact Ponchico through the email or social links shown on the site.